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Support Services

LONG-TERM CARE1

1-866-830-0607
P.O. Box 203098
Austin, TX 78720-3098
Email: LTCClientServices@continental-ins.com

LIFE2

1-888-863-5891
P.O. Box 5416
Cincinnati, OH 45201

ANNUITY2

1-800-854-3649
P.O. Box 5420
Cincinnati, OH 45201

Please click here for assistance with policies and contracts administered by Continental that were underwritten by Kanawha, MetLife, Columbian Life, Columbian Mutual Life, MEGA Life & Health, Mid-West National Life, Security Benefit Life, and United Life and Annuity.



Claim Filing Instructions

We encourage long-term care claimants, who may be eligible for benefits or have questions about filing a claim or the claims review process, to call our Claims Department toll-free at 1-866-830-0607 and select Option 3. A claims professional will be available to assist insureds and their designated representatives with the claims initiation process.

1Continental also administers long-term care insurance policies underwritten by Great American Life Insurance Company and Loyal American Life Insurance Company.

2Administered by Great American Insurance Group